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i{background:#80b592;border-radius:50%;width:6px;height:6px}.knowledge-category{color:#73a183;letter-spacing:.12em;text-transform:uppercase;margin-top:20px;font-size:9px;font-weight:800}.knowledge-card h2{color:#345646;margin-top:8px;font-size:14px;font-weight:750}.knowledge-meta{color:#a0afa4;margin-top:11px;font-size:10px}.settings-panel-head{align-items:center;gap:13px;display:flex}.settings-panel-head h2{color:#355849;font-size:14px;font-weight:750}.settings-panel-head p{color:#96a79a;margin-top:4px;font-size:11px}.admin-sidebar-mobile .admin-brand span{display:none}.illustrative-chart{position:relative}.illustrative-chart svg{width:100%;height:100%;position:relative}.illustrative-grid{flex-direction:column;justify-content:space-between;display:flex;position:absolute;inset:0}.illustrative-grid span{border-top:1px solid #edf2ed}.admin-skip-link{z-index:100;color:#fff;background:#075344;border-radius:10px;padding:10px 14px;font-size:12px;font-weight:700;position:fixed;top:8px;left:8px;transform:translateY(-160%)}.admin-skip-link:focus{transform:translateY(0)}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}:root{--surface:#fff;--canvas:#fafafa;--ink:#18181b;--muted:#71717a;--line:#e7e7e9;--accent:#0c7a51;--accent-soft:#e7f6ef;--nav:#04553a}body,.admin-layout{background:var(--canvas);color:var(--ink)}.admin-sidebar{background:var(--nav);border:0;width:242px}.admin-brand{border-color:#ffffff14}.admin-brand img{filter:brightness(0)invert()}.admin-brand span,.admin-sidebar-intro,.admin-sidebar-footer span{color:#c7ead9}.admin-sidebar-intro-dot{box-shadow:none;background:#6cc59e}.admin-nav-group p{color:#6cc59e;font-size:10px}.admin-nav-link{color:#e7f6ef;border-radius:7px;min-height:41px;font-size:12px}.admin-nav-link:hover{color:#fff;background:#ffffff0c}.admin-nav-link.is-active{color:#fff;background:#0c7a51;box-shadow:0 4px 12px #0000001a}.admin-sidebar-footer{border-color:#ffffff14}.admin-sidebar-footer strong{color:#fff}.admin-topbar{background:var(--surface);border-color:var(--line);height:72px}.admin-breadcrumb strong,.page-title{color:var(--ink)}.admin-topbar-label,.admin-page-description{color:var(--muted)}.admin-page{max-width:1580px}.page-title{letter-spacing:-.045em;font-size:clamp(26px,3vw,36px);font-weight:800}.eyebrow{color:var(--accent);letter-spacing:.14em}.admin-card{border-color:var(--line);background:var(--surface);border-radius:12px;box-shadow:0 2px 3px #1d2b4203}.field,.filter-select,.search-input{border-color:var(--line);background:var(--surface);color:var(--ink);border-radius:7px;min-width:0}.field:focus,.filter-select:focus,.search-input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.button-primary,.primary-button{background:var(--accent);color:#fff;border-radius:7px;min-height:42px;padding:10px 17px;font-size:12px;font-weight:700}.button-primary:hover,.primary-button:hover{background:#056847}.button-secondary,.filter-button,.icon-button{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-radius:7px;min-height:38px;padding:8px 12px;font-size:12px}button:disabled{opacity:.45;cursor:not-allowed}.admin-content th{color:var(--muted);background:#f4f4f5;font-size:10px}.admin-content td{border-color:var(--line)}.admin-content tbody tr:hover{background:#e7f6ef}.workspace-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:28px 0;display:grid}.workspace-metric{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:23px}.workspace-metric:first-child{background:var(--nav);border-color:var(--nav);color:#fff}.workspace-metric p{font-size:12px;font-weight:650}.workspace-metric strong{letter-spacing:-.04em;font-variant-numeric:tabular-nums;margin:14px 0 8px;font-size:clamp(24px,2.5vw,34px);display:block}.workspace-metric span{color:var(--muted);font-size:11px}.workspace-metric:first-child span{color:#c7ead9}.workspace-tabs{border-bottom:1px solid var(--line);gap:6px;display:flex;overflow-x:auto}.workspace-tabs button{white-space:nowrap;color:var(--muted);border-bottom:3px solid #0000;padding:15px 18px;font-size:13px}.workspace-tabs button[aria-current]{border-color:var(--accent);color:var(--accent);font-weight:800}.workspace-empty{text-align:center;border:1px dashed var(--line);color:var(--muted);border-radius:12px;margin-top:24px;padding:60px 24px}.workspace-empty h2{color:var(--ink);margin-bottom:8px;font-weight:700}.credits-workspace h2{letter-spacing:-.02em;font-size:16px}.credits-workspace label{color:var(--muted);gap:7px;font-weight:600}.credits-workspace [hidden]{display:none}@media (width<=1100px){.workspace-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=540px){.workspace-metrics{gap:10px}.workspace-metric{padding:16px}.workspace-metric span{display:none}.workspace-tabs button{padding:14px 12px}}:root{font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.page-title{letter-spacing:normal;font-size:24px;font-weight:700;line-height:1.25}.eyebrow{letter-spacing:.03em;font-size:12px}.admin-card,.workspace-metric{box-shadow:none;border-radius:8px}.admin-nav-link.is-active{box-shadow:none}.admin-page-heading{border-bottom:1px solid var(--line);align-items:center;padding-bottom:24px}.admin-table-toolbar{background:0 0;padding:16px 0}.admin-page>.admin-card>.admin-table-toolbar{padding:16px 20px}.workspace-metric strong{letter-spacing:normal}.credits-workspace>form{box-shadow:none;background:0 0;border:0;padding:16px 0}.admin-login{background:var(--surface);grid-template-columns:minmax(0,1fr) minmax(360px,1fr);min-height:100vh;display:grid}.admin-login-story{background:var(--accent-soft);color:var(--nav);flex-direction:column;justify-content:space-between;gap:64px;padding:clamp(32px,6vw,96px);display:flex}.admin-login-story img{width:150px}.admin-login-story h2{max-width:540px;margin-bottom:24px;font-size:clamp(32px,4vw,52px);font-weight:700;line-height:1.12}.admin-login-story p{max-width:420px;line-height:1.7}.admin-login-form{place-self:center;gap:24px;width:100%;max-width:440px;padding:40px;display:grid}.admin-login-form .field{min-height:44px}.dashboard-page .dashboard-hero{border:0;border-bottom:1px solid var(--line);background:0 0;border-radius:0;min-height:auto;padding:0 0 24px}.dashboard-page .dashboard-hero h1{color:var(--ink);letter-spacing:normal;font-family:inherit;font-size:28px;line-height:1.25}.dashboard-page .dashboard-hero-copy{max-width:none}.dashboard-quick-actions{flex-wrap:wrap;gap:12px;margin:24px 0;display:flex}.dashboard-quick-actions a{border:1px solid var(--line);background:var(--surface);min-height:44px;color:var(--accent);border-radius:6px;align-items:center;gap:8px;padding:10px 16px;font-size:13px;font-weight:600;display:inline-flex}@media (width<=760px){.admin-login{grid-template-columns:1fr}.admin-login-story{gap:24px;padding:24px}.admin-login-story h2{font-size:26px}.admin-login-story>p,.admin-login-story div p{display:none}.admin-login-form{padding:32px 24px}}.organization-picker{color:var(--muted);gap:8px;min-width:0;font-size:12px;display:grid}.organization-picker select{width:100%}.management-layout{grid-template-columns:220px minmax(0,1fr);align-items:start;gap:32px;display:grid}.management-context{padding:16px 0;position:sticky;top:24px}.management-section-mark{background:var(--accent);width:32px;height:4px;margin-bottom:20px;display:block}.management-context h2{font-size:18px;font-weight:650;line-height:1.4}.management-context p{color:var(--muted);margin-top:12px;font-size:13px;line-height:1.7}.management-summary{border-top:1px solid var(--line);color:var(--muted);margin-top:24px;padding-top:20px;font-size:12px}.management-summary strong{color:var(--ink);margin-bottom:6px;font-size:32px;font-weight:600;display:block}.management-content{min-width:0}.management-content>.admin-card{background:0 0;border:0;padding:0}.management-content table{background:var(--surface);border:1px solid var(--line)}.management-content>.admin-card>label,.management-content>.admin-card>.grid{margin-bottom:24px}.management-status{background:var(--canvas);color:var(--muted);border-radius:999px;padding:4px 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[hidden]{display:none}@media (width<=1100px){.management-layout{grid-template-columns:1fr;gap:24px}.management-context{grid-template-columns:1fr auto;gap:8px 24px;padding:0;display:grid;position:static}.management-section-mark{display:none}.management-context p{margin:0}.management-summary{border:0;border-left:1px solid var(--line);grid-area:1/2/3;margin:0;padding:0 0 0 24px}}@media (width<=540px){.management-context{display:block}.management-summary{border:0;padding:16px 0 0}.service-row{flex-wrap:wrap;gap:12px;padding:16px}}.management-filter-panel{border-bottom:1px solid var(--line);padding-bottom:16px}.management-filter-panel>summary,.ticket-context>summary,.inbox-filters>summary{cursor:pointer;color:var(--nav);padding:12px 0;font-size:13px;font-weight:600}.management-filter-panel>form{box-shadow:none;background:0 0;border:0;margin:0;padding:16px 0}.usage-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-top:24px;display:grid}.usage-metrics>article:first-child{background:var(--accent-soft);flex-direction:column;grid-area:span 2/span 2;justify-content:center;display:flex}.usage-metrics>article:first-child>p:nth-of-type(2){font-size:42px}.usage-metrics .metric-icon{border-radius:6px;width:32px;height:32px}.usage-metrics>article>p:first-of-type{margin-top:12px}.inbox-workspace{box-shadow:none;border-radius:12px}.inbox-workspace .inbox-sidebar{background:var(--canvas);width:340px}.inbox-workspace .ticket-list-row{border:1px solid var(--line);background:var(--surface);border-radius:8px;width:calc(100% - 24px);margin:8px 12px}.inbox-workspace .ticket-list-row.is-selected{border-color:var(--accent);background:var(--accent-soft)}.ticket-context{border-bottom:1px solid var(--line);padding:8px 0}.ticket-context .ticket-meta-grid{margin:8px 0}@media (width<=800px){.usage-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.usage-metrics>article:first-child{grid-row:auto}.inbox-workspace .inbox-sidebar{width:auto}}.credits-workspace .admin-page-heading{margin-bottom:24px}.credit-intro{color:#04553a;background:#e7f6ef;border-radius:12px;justify-content:space-between;gap:32px;padding:32px;display:flex}.credit-intro>div:first-child{max-width:580px}.credit-intro span,.credit-section-heading p{letter-spacing:.08em;color:#0c7a51;font-size:10px;font-weight:750;display:block}.credit-intro h2{margin:14px 0 10px;font-size:26px;font-weight:700;line-height:1.2}.credit-intro p{color:#416d59;font-size:13px;line-height:1.6}.credit-intro-aside{border-left:1px solid #b7ddc9;align-self:center;min-width:200px;padding-left:28px}.credit-intro-aside strong{margin:12px 0 4px;display:block}.credits-workspace .workspace-metrics{margin:16px 0 28px}.credits-workspace .workspace-metric:first-child{border-color:var(--line);color:var(--ink);background:#fff}.credits-workspace .workspace-metric:first-child span{color:var(--muted)}.credits-workspace .workspace-metric{border-top:3px solid #c7ead9}.credits-workspace .workspace-metric strong{color:#04553a}.credits-workspace .workspace-tabs{gap:16px}.credits-workspace .workspace-tabs button{margin-right:16px;padding-left:4px;padding-right:4px}.credit-filters{border:1px solid var(--line);background:#fff;border-radius:8px;margin-top:20px;padding:0 20px}.credit-filters summary,.credit-analysis summary{cursor:pointer;color:#04553a;padding:16px 0;font-size:13px;font-weight:650}.credit-filters summary span{float:right;color:#71717a;font-size:12px;font-weight:400}.credit-filter-grid{border-top:1px solid var(--line);grid-template-columns:1fr 1fr 2fr auto;align-items:end;gap:16px;padding:20px 0;display:grid}.credit-analysis{border-bottom:1px solid var(--line);margin-top:24px}.credit-analysis>section{margin-bottom:20px}.credit-section-heading{margin-top:32px}.credit-section-heading h2{margin:8px 0;font-size:20px;font-weight:700}.credit-section-heading span{color:var(--muted);font-size:13px}.credits-workspace table{background:#fff}.credits-workspace table th{padding-top:16px;padding-bottom:16px}.credits-workspace table td{vertical-align:middle}@media (width<=800px){.credit-filter-grid{grid-template-columns:1fr 1fr}.credit-filter-grid .organization-picker{grid-column:span 2}.credit-intro-aside{display:none}}@media (width<=500px){.credit-intro{padding:24px}.credit-intro h2{font-size:22px}.credit-filter-grid{grid-template-columns:1fr}.credit-filter-grid .organization-picker{grid-column:auto}}.credit-search-panel{border:1px solid var(--line);background:#fff;border-radius:10px;margin-top:24px;padding:24px}.credit-search-heading h2{color:var(--ink);font-size:16px;font-weight:700}.credit-search-heading p{color:var(--muted);margin-top:5px;font-size:13px}.credit-search-panel .credit-filter-grid{border:0;grid-template-columns:minmax(220px,2fr) minmax(145px,1fr) minmax(145px,1fr) auto;gap:14px;padding:22px 0 0}.credit-org-search{min-width:0;position:relative}.credit-org-search label,.credit-date-label{color:#536c5f;gap:8px;font-size:12px;font-weight:600;display:grid}.credit-search-control{border:1px solid var(--line);color:#70807a;border-radius:7px;align-items:center;gap:10px;height:44px;margin-top:8px;padding:0 12px;display:flex}.credit-search-control:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.credit-search-control input{width:100%;min-width:0;color:var(--ink);background:0 0;outline:none;font-size:13px}.credit-search-control input::-webkit-search-cancel-button{display:none}.credit-search-control button{place-items:center;display:grid}.credit-search-results{z-index:20;border:1px solid var(--line);background:#fff;border-radius:8px;max-height:260px;margin-top:5px;position:absolute;top:100%;left:0;right:0;overflow:auto;box-shadow:0 8px 24px #19352e1a}.credit-search-results button{text-align:left;justify-content:space-between;width:100%;padding:12px 14px;font-size:13px;display:flex}.credit-search-results button:hover,.credit-search-results button:focus-visible{background:var(--accent-soft)}.credit-search-results p,.credit-search-results span{color:var(--muted);padding:10px 14px;font-size:12px}.credit-date-label .field{width:100%;height:44px}.credit-search-panel .button-primary{min-width:110px;height:44px}@media (width<=850px){.credit-search-panel .credit-filter-grid{grid-template-columns:1fr 1fr}.credit-org-search{grid-column:span 2}}@media (width<=500px){.credit-search-panel{padding:18px}.credit-search-panel .credit-filter-grid{grid-template-columns:1fr 1fr}.credit-search-panel .button-primary{grid-column:span 2}}.credit-setting-help{color:var(--muted);font-size:11px;font-weight:400;line-height:1.45}